Truly Kneaded Home Spa
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Payment for Services, Memberships & Events
Kindly note that all prices and services are subject to change without prior notice. All Rights Reserved. 

A credit card is required to reserve your service or event. 
50% of payment is charged when your service is scheduled.  
The remainder of the payment is due at the session, before the service can begin .  
The remainder payment can be a credit card or cash.
 If you are redeeming a gift certificate, the number must be provided at the
time of scheduling your appointment. We reserve the right to refuse service.

Special rules apply for event payments.  

Gratuities are customary, appreciated and optional. 

Cancellation Policy

We have a generous cancellation policy that requires 8 hours notice to cancel your appointment. If you cancel with less than 8 hours ( including same day appointments and No Shows), we will kindly charge 100% of your scheduled service.  (Special rules apply for events.)  

Understand that your time is reserved especially for you.  
The cancellation fee insures that we will still be around the next time you need us to 
Relax your mind, Pamper your body and Renew your spirit. 

Spa Travel Policy  
 If GPS systems do not register your address, kindly provide comprehensive driving directions  when scheduling appointments. Provide all pertinent details like stairs, parking information, guard dogs, security gates and service entrances, etc.  If an incorrect address is provided and causes a delay in the massage therapist arrival, time from your session will be subtracted. We are not responsible for making up time in incidences of misdirection.

Hours before 10:00 AM and later than 9:00 PM are "After Hours"
and will cost an additional fee.  
*If your address is outside a 15 mile radius of our office, additional fees may apply.

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